Duration: 6 Months (Hybrid) Description: We are seeking a User Experience (UX) Researcher to join the team—a cutting-edge 3D video conferencing product at the intersection of hardware and software innovation. In this contract role, you will lead applied, product-focused research to inform the design and development of immersive communication experiences. You’ll collaborate closely with cross-functional teams across product, engineering, and design. You will conduct medium-complexity research projects with minimal oversight, using a mix of qualitative and quantitative methods to understand user needs, pain points, motivations, and goals. Your work will help shape product direction through actionable insights and high-quality communications. You’ll also contribute to cross-team collaborations, continuously growing your expertise and impact as a UX researcher. Key Responsibilities: Plan, execute, and analyze user research studies with a focus on in-lab qualitative methods such as interviews, usability testing, and observational studies. Design and conduct experimental research to evaluate 3D conferencing features using prototype hardware, contributing insights across both hardware and software product experiences. Utilize quantitative methods, including inferential statistics (e.g., t-tests, ANOVA), to complement qualitative findings and strengthen research insights. Design and evaluate surveys, including question framing and sampling strategies, to gather targeted user feedback. Collaborate cross-functionally with UX designers, engineers, and product managers to inform product direction through user-centric thinking and data-driven recommendations. Identify opportunities to improve products and services through research-driven insights, guiding strategy and prioritization with minimal oversight. Plan and prioritize research across multiple projects, aligning with broader goals and communicating effectively with stakeholders. Contribute to a holistic research program by designing and conducting both strategic and tactical research, while adapting approaches to evolving user needs. Perform research that builds user empathy, enhances understanding of user pain points, motivations, and goals, and influences product decisions. Guide product direction by synthesizing user, product, and business needs, and applying knowledge of the product ecosystem and business goals. Build consensus around research-driven, user-centric solutions across teams and foster alignment on product vision. Demonstrate awareness of how qualitative and quantitative research efforts interconnect to drive product strategy and decision-making. Where applicable, quantitative researchers may contribute to code reviews to ensure data quality and rigor. Required Skills: 2+ years of applied UX research experience in an industry setting (beyond academic-only work). 1–3 years of relevant work or graduate-level research experience in user experience or behavioral research. Strong proficiency in qualitative research methodologies, including in-lab user studies, usability testing, and interviews. Experience designing studies using experimental design frameworks. Working knowledge of inferential statistics (e.g., t-tests, ANOVA) and experience using tools such as SPSS, R, or similar for data analysis and cleaning. Strong communication and presentation skills, with the ability to clearly articulate research insights and influence product direction. Preferred Qualifications Experience in AR/VR, 3D environments, visual perception, or communications technology. Familiarity with conjoint analysis, eye-tracking, or other advanced UX methods. Background in gaming, especially involving 3D or 2D spatial interaction. Prior experience working on hardware/software hybrid products. Portfolio or case study presentation highlighting end-to-end research execution. Education: Master’s degree in Human Factors, Psychology, Sociology, Cognitive Science, Visual Perception, or a related field. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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