Job Description
As a key member of the Accounting Department, the Associate Accounts Receivable Manager will lead our receivables operations in the fast-paced background screening industry. This role is responsible for overseeing invoicing, collections, and customer account management, with a focus on accuracy, efficiency, and compliance. The ideal candidate has strong experience in high volume B2B billing environments and is skilled in resolving client disputes while maintaining strong relationships. They will oversee multiple billing cycles for multiple platforms, reconcile payments among several formats, and serve as an escalation on payment and disputes. They will assist the Accounts Receivable Director with maintaining procedure, processes, and integrations, and support direct reports as needed. They will assist the Accounting Team with Excel reporting, audit requests, data analysis, database management, and other tasks as needed.
Applicant should display the ability to work quickly and accurately with large volumes of data while displaying a high degree of professionalism with a positive and proactive attitude. The ideal candidate will possess strong organizational skills, advanced Excel experience, and the ability to multitask and adapt in a changing professional environment.
Key Responsibilities - Lead and manage all aspects of the accounts receivable process, including invoicing, collections, cash application, and reconciliation.
- Supervise a team of accounts receivable specialists and supervisors across different locations and time zones; provide leadership, training, and performance evaluations.
- Ensure timely and accurate billing for services, including monthly subscription charges and usage-based billing.
- Collaborate with Account Management and Customer Service teams to resolve customer disputes.
- Monitor aging reports and proactively manage collections to minimize DSO and reduce bad debt.
- Assist with month-end close by preparing reports, journal entries, and reconciliation.
- Support internal and external audits by providing necessary documentation and analysis.
- Identify and implement process improvements and automation opportunities.
- Lead and manage multiple projects simultaneously across cross-functional initiatives, ensuring delivery of objectives and management of resources effectively.
- Assist with organizational initiatives to ensure billing is processed accurately
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field.
- 5+ years experience in accounts receivable, preferably in SaaS, technology, or professional services sectors.
- 2+ years of supervisory or management experience in accounts receivable or billing operations.
- Strong analytical, organizational, and communication skills.
- Proficient in Microsoft Excel and reporting tools.
- Proven experience in managing cross-functional projects.
- Strong communication and collaboration skills, with demonstrated experience working effectively across cultures and time zones, particularly with teams in India.
Preferred Qualifications
- Familiarity with billing practices in the background screening industry.
- Experience with NetSuite, Salesforce, Jira, and Tableau.
- Experience with recurring revenue models or usage-based billing.
- CAPM or other project management certification.
The annual base salary for this position ranges from $81,700 - $120,000. Pay will vary depending on job-related knowledge, skills, experience, and relevant education and training. This position may also be eligible for an annual performance-based bonus, commission, or other variable pay plan. The Company also offers a full range of benefits, including medical, dental, and 401k. Your recruiter can share more details about the specific compensation package during the hiring process.
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