Job Description

Job Description

Job Description

** Administrative Assistant - Financial Dept / Collections-Office Support (Temp to Hire / temp to perm) **

-Description:

Provides premier customer and dealer support, as single point of contact for all servicing processes for all of Canon Financial Services Strategic Clients.

-Key Responsibilities (“Do”):

• Acts as the single point of contact for and takes ownership of a portfolio of customers who are considered Canon
Financial’s Strategic Clients. Strategic Clients can include large global corporations, State and local governmental
entities as well as the United States Federal Government.
• Responsible for servicing all aspects of the Strategic Client relationship, including but limited to:
o Responding to customer inquiries in a timely manner in order to provide best in class customer service while
maintaining internal aging receivable levels.
o Conducting large scale reconciliation and cash application analyses.
o Root cause, problem solve and develop action plans for complex customer facing issues.
o Simultaneously handling issues spanning multiple disciplines across complex, multi-schedule clients.
o Develop, utilize and effectively translate multiple types of reporting in order to visualize the high-level picture of the
-portfolio as well as individual customers.
o Reading, understanding and acting on customer purchase orders, invoicing requirements, payment methods and the
processes involved with them.
o Understanding and executing the end of lease process for multiple lines of business as well as individual customer
requirements. End of lease processes includes, buyout and upgrade quotes, scheduling equipment removal and
contract termination.
o Identify, understand and oversee the rebooking process for customers in the portfolio stemming from errors,
changes to contracts or contractual obligations.
o Engaging with various business partners including, internal Canon Financial resources, Canon USA and Canon
Solutions Americas representatives as well as representatives from other multiple sales channels.
o Engaging with all levels of partners within our Strategic Clients. Engagement can be anywhere from AP personnel
through C-level employees.
• Complete other high priority projects assigned by the leadership team.

-Other Expectations:

• Bachelor’s degree or equivalent experience preferred.
• Experience Preferred: 1-3 years of Collections/Customer Service experience.
• Strong verbal and written communication skills.
• Intermediate knowledge level of Microsoft Office products, specifically Excel and Word
• Requires individuals to work successfully within a team environment and inter-departmentally to ensure service
levels, group and individual metrics are met.
• Experience with large customers containing multiple schedules.
• Experience with Governmental Entities and plus
• Experience with understanding payment application and payment reconciliations
• Proven analytical problem-solving skills and basic math skills required
• Ability to multitask and excel in a fast-paced environment.
• Strong ability to prioritize, with excellent time management skills.
• Successful utilization of systems: Salesforce, Unified Desktop

-This position offers a hybrid work schedule requiring you to be in the office Tuesday and Wednesday with an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). The first 30 days are mandatory in office from Monday-Thursday. Note that work schedules and office reporting requirements may change from time to time based on business needs. (Monday - Friday 8 Am to 5 Pm)

-Temp to Perm

Company Description

Miller Staffing has been in business since 1974. The company is a Woman Minority Owned Business.

Miller Staffing is a full-service staffing agency in Central New Jersey specializing in the placement of permanent, temporary, and temp-to-hire applicants in positions including, but not limited to: Accounting/Finance, Accounts Receivable/Accounts Payable, Administrative, Clerical, Credit/Collections, Customer Service, Data Entry, Human Resources, Marketing/Sales, Office Management, Payroll, Purchasing, Receptionist, Secretarial, Warehouse Production Management, Scientific/Lab, and Light Industrial.

Our clients include a broad range of companies from a variety of industries throughout the state of New Jersey.

Miller's success can be attributed to long-lasting business relationships, superior customer service and custom tailored cost per hire programs. Our qualified, experienced recruiters will make every attempt to match an applicant's career preferences with the perfect company and position.

Company Description

Miller Staffing has been in business since 1974. The company is a Woman Minority Owned Business.\r\n\r\nMiller Staffing is a full-service staffing agency in Central New Jersey specializing in the placement of permanent, temporary, and temp-to-hire applicants in positions including, but not limited to: Accounting/Finance, Accounts Receivable/Accounts Payable, Administrative, Clerical, Credit/Collections, Customer Service, Data Entry, Human Resources, Marketing/Sales, Office Management, Payroll, Purchasing, Receptionist, Secretarial, Warehouse Production Management, Scientific/Lab, and Light Industrial.\r\n\r\nOur clients include a broad range of companies from a variety of industries throughout the state of New Jersey.\r\n\r\nMiller's success can be attributed to long-lasting business relationships, superior customer service and custom tailored cost per hire programs. Our qualified, experienced recruiters will make every attempt to match an applicant's career preferences with the perfect company and position.

Job Tags

Permanent employment, Contract work, Temporary work, Local area, Monday to Friday,

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