Job Description

Job Title: Billing / Accounts Receivable Manager
Job Type:  Contract-Hire
Location:  Santa Ana, Ca 

About the Role:

We're seeking a Billing/AR Supervisor  to lead a high-performing billing and collections team. In this role, you'll ensure invoicing accuracy, support customer onboarding, and drive timely account resolution—while collaborating with leadership to improve efficiency and support organizational goals.

If you're a strong communicator with a background in accounts receivable and team leadership, this could be your next great opportunity.

Key Responsibilities:

• Lead and support billing and collections team members and supervisors.

• Ensure timely and accurate invoicing and follow-up on outstanding balances.

• Collaborate cross-functionally to align customer information and invoicing needs.

• Analyze current billing and collection processes and recommend improvements.

• Monitor and report on KPIs and collection metrics.

• Train team members on internal systems and process updates.

• Resolve escalated customer issues professionally and efficiently.

• Provide excellent service to both internal and external stakeholders.

• Conduct regular performance evaluations and support team development.

What We’re Looking For:

• High School Diploma or GED required; Bachelor’s degree preferred.

• 5–7 years of experience in accounts receivable and billing, including at least 3 years in a supervisory role.

• Strong organizational, analytical, and communication skills.

• Proven ability to lead teams in a fast-paced environment.

• Proficiency with Microsoft Office (Excel, Word); experience with Great Plains and Salesforce is a plus.

• Strong problem-solving mindset and a proactive approach to leadership.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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