Job Description

Job Description

Competitive Pay: This position offers an hourly wage ranging from $32.00/hr. to $49.00/hr., depending on experience and qualifications.  

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• Service, troubleshoot, and repair air compressors, pumps, gearboxes, and other rotating equipment to ensure optimal performance and reliability.
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• Provide comprehensive failure analysis and develop actionable recommendations to improve equipment reliability, efficiency, and performance.
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• Work closely with sales and operations teams to identify opportunities for service growth and customer satisfaction.
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• Identify and sell recommended repairs, upgrades, and preventive maintenance solutions to customers, ensuring long-term equipment health and cost savings.
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• Complete accurate service reports detailing work performed, parts used, and any additional recommendations, maintaining compliance with company standards.
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• Keep service vehicle stocked with proper tools, parts, and equipment to enable efficient, factory-approved service methods.
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• Represent OTC with a positive, professional image, while building strong customer relationships and trust.
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• Apply advanced mechanical and technical skills to diagnose and resolve complex issues quickly and effectively.
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• Work closely with team members and management to meet service goals and support continuous improvement initiatives.
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• Respond to urgent service calls and provide rapid solutions to minimize operational disruptions.
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• Deliver exceptional customer service, build trust, and act as a technical advisor to customers.
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• Follow all safety protocols and ensure compliance with company and industry standards.
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• Stay current on new technologies, equipment, and service techniques through ongoing training.
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• Flexibility to take on additional responsibilities as needed.
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What You'll Need:

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• High school diploma or GED degree 
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• Multi-craft and/or technician experience desirable.
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• Excellent communication skills both verbal and written
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• A self-starter and highly motivated person
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• Positive attitude, strong work ethic, and organized work habits allowing unsupervised work.
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• A commitment to the concept of “doing it right the first time"
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• Technically knowledgeable, conscientious, detail-oriented with excellent communication skills. 
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• Valid Driver's License, must be able to complete a drug test and background check. 
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• Must be able to sit, stand, bend for long periods of time repeatedly.
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• Must be coachable.
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Why Join OTC Industrial Technologies?

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• Competitive Salary: $32 - $50 per hour
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• Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
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• Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
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• Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
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• Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.
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At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.

For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.

Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.

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