Job Description

Our client, a leader in the manufacturing industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the customer service department supporting the operations team. The ideal candidate will have outstanding communication skills, a strong customer focus, and exceptional problem-solving abilities which will align successfully in the organization.

Job Title: Customer Service Representative

Location: Elk Grove, CA

Pay Range: $48,300 and up DOE

What's the Job?

• Act as the primary point of contact for customers to ensure a world-class customer experience.
• Convert customer purchase orders to manufacturing production orders and manage inventory levels.
• Communicate professionally with internal and external customers regarding order status and changes.
• Investigate and resolve order discrepancies and customer quality complaints.
• Build strong relationships with customer contacts to maintain competitive advantage.

What's Needed?

• 3 years of industry experience with a high school diploma/GED or an undergraduate degree.
• Ability to perform basic math functions and manipulate figures accurately.
• High level of proficiency in Microsoft Office products, especially Excel and Word.
• Outstanding written and verbal communication skills.
• Strong attention to detail and ability to work under pressure.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in a leading manufacturing company.
• Develop your skills in customer service and relationship management.
• Be part of a team that values integrity and trust.
• Possibility for temp-to-perm employment based on performance.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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