Job Description

Dispatcher Position

Collin County is seeking candidates for the position of Dispatcher. Reporting to the Assistant Communications Supervisor. A Dispatcher is responsible for, but not limited to, responding to a full range of radio and telephone operational duties in this 24-hour facility.

Minimum Qualifications:

• Only candidates who are available for shift work, including overnight shifts, are eligible to apply for this position - candidates MUST be available to work any shift.
• Must successfully pass with a score of 80 or above on the CritiCall Skills Pre-Employment Test. Must obtain TLETS Certification and Texas Commission on Law Enforcement (TCOLE) Telecommunications License within 1 year of employment.
• Must Successfully pass a typing test of no less than 35 WPM.
• Must possess and maintain a valid Texas Driver's License with an acceptable driving record.

Primary Functions:

• Process and prioritize incoming calls for police, fire and EMS assistance relays emergency and non-emergency calls from citizens for fire, police and medical assistance.
• Interacts with law enforcement officers to ensure their safety and provide assistance when needed.
• Processes requests for warrant and vehicle registration checks.
• Performs other duties as assigned.

Copies of the following documents are required during the background check process for Dispatcher. The Sheriff's Office will notify you of when to present these documents to the background investigators. If you are not able to supply these required documents, you will not be considered for the position.

• Current, unexpired Texas Driver's License
• Birth Certificate (original or original copy)
• High School Diploma, Transcript, or GED (original or original copy)
• Transcript(s) from all colleges attended (original or original copy)
• Military-DD214 (if applicable)
• United States citizenship documents if not born in the United States

Testing Requirements:

This position requires that you pass a typing test at the minimum rate specified above prior to the application deadline.

If you have taken a typing test with us within the last 6 months that meets or exceeds the requirements above, you do not need to take it again.

If you have never taken our typing test, have not met the requirements above, or it has been more than 6 months since your last test, you will need to take the test prior to the application deadline specified above in order for your application to be complete.

Typing tests are administered in the Human Resources Testing room from 8:30am - 4:30pm, Monday through Friday. Appointments are not required. Please be sure to bring your government issued photo ID for identification . If you have any questions regarding the testing, please feel free to call 972-548-4606.

The Human Resources office is located at:

Jack Hatchell Administration Building 2300 Bloomdale Road 4th Floor - Suite 4117 McKinney, TX 75071

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