Job Description

Flight Dispatcher

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. We are searching for the best talent for Flight Dispatcher to join our Aviation Team located in West Trenton, NJ. Would you like to be part of a dynamic, driven, and inclusive aviation team that leads the way in safety, standards, and training? Johnson & Johnson Aviation is seeking a career-minded professional who values continuous growth, collaboration, and operational excellence. This role supports our executive travel operations using best-in-class aircraftincluding a state-of-the-art helicopter serving the BOSNYCDC corridor and ultra-long-range Gulfstream business jets that support global operations. Join a team where innovation meets purpose, and where your contributions help shape the future of corporate aviation. In this pivotal role, you will help ensure safe, reliable, and efficient flight operations by supporting critical dispatch functions and driving continuous improvement in operational effectiveness. You'll collaborate with internal and external stakeholders to coordinate flight schedules, maintain regulatory compliance, and deliver exceptional service to passengers and crew. This is a hybrid position with an in-office expectation of 3x/week. The role offers meaningful career growth within business aviation and the opportunity to build expertise in a dynamic, Fortune 50 flight department.

Key Responsibilities

• Coordinate and schedule domestic and international travel for Johnson & Johnson employees and guests using company and charter aircraft, ensuring compliance with FAA, ICAO, and company regulations.
• Maintain accurate flight records, schedules, electronic logs, and sensitive passenger and crew documentation.
• Serve as a primary point of contact for executive leadership, flight crews, service providers, and airport authorities to ensure seamless travel logistics.
• Arrange ground transportation, catering, hotel accommodations, and special requests in collaboration with executive assistants and flight crews.
• Support flight operations through flight planning assistance, weather and NOTAM analysis, airport feasibility reviews, and coordination of fueling, permits, and slot requests.
• Monitor flights through a flight following system and respond to after-hours, weekend, or holiday calls to update flight details or assist crews and passengers.
• Ensure compliance with international travel requirements including passports, visas, customs, and health documentation.
• Participate in the Safety Management System (SMS), emergency response planning (ERP), audits (e.g., IS-BAO), and annual familiarization flights.
• Maintain strong relationships with International Service Providers (ISPs), fuel vendors, FBOs, caterers, government agencies, and other aviation partners to support operational excellence.
• Perform hangar-based duties including passenger greeting and coordination, and assume tasks delegated by the Lead Dispatcher, Chief Pilot, or Senior Director of Aviation.

Qualifications

• Minimum of 3 years' experience in flight operations, scheduling, and dispatchpreferably in corporate or business aviation.
• Strong understanding of aircraft scheduling principles, FAA regulations, airport operations, and trip planning resources including weather monitoring and international travel logistics.
• Proven ability to manage multiple itineraries and adapt to last-minute changes with precision, professionalism, and attention to detail.
• Proficiency in aviation scheduling and planning software, Microsoft Office Suite, and Windows-based systems.
• Commitment to confidentiality when handling sensitive flight, crew, and passenger information.
• Excellent communication and interpersonal skills, with a customer-service mindset and ability to collaborate effectively with senior leaders, executive assistants, aircrew, and external service providers.
• Professional demeanor and logistical coordination skills to meet passenger needs while ensuring safety and regulatory compliance.
• Flexibility to work in a dynamic 24/7 corporate aviation environment, including availability for after-hours, weekend, and holiday support, and occasional domestic/international travel.

Requirements

• FAA Aircraft Dispatcher Certificate required within the first year of employment; preferred at time of hire.
• College degree preferred; a bachelor's degree in aviation, aerospace, business, or a related field is highly desired.
• Must reside within one hour of Trenton Mercer Airport (TTN) in West Trenton, NJ to support operational readiness.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via . Internal employees contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is $89,000-$143,750. Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours Additional information can be found through the link below. The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

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