Job Description
As a Fraud Recovery Analyst, your day will be filled with opportunities to perform various tasks to ensure all Recovery efforts are utilized to minimize losses to SYB and our customers.
Responsibilities Daily responsibilities include, but are not limited to, the following:
- Conducts comprehensive fraud recovery investigations on all deposit fraud claims to include research, written and verbal communications with internal and external customers, etc.,
- Case preparation for law enforcement or outside collection agency with the goal that all avenues of recovery are met in conjunction with risk mitigation efforts
- Utilize bank anomaly detection software for recovery case management to include documenting all steps within the recovery process
- Manage Bank-to-Bank demand process to include the Indemnification/Hold Harmless Agreements process
- Identify and report losses due to an internal policy/procedure violation
- Assist with all addition functions within the Fraud Recovery Department to include special projects as required
- Communicate with other financial institutions, our branch staff and other internal departments to gather addition information
- Prepare written communications to other financial institutions, customers and various levels of management
- Manage all questionable returns and apply risk mitigation efforts to protect the bank and/or the customer
- Meets productivity and quality standards
- Assist with quality control of department processes and data entered into the banks anomaly detection software to ensure accuracy of the data being reported
- Monthly SCO Deposit Review rotation
Job Requirements The successful candidate will have the following qualifications:
- College Degree Required (Optional:3 years of full-time financial institution experience)
- Three or more years in related investigation field or previous operational banking experience preferred
- Proven strong verbal and written communications skills; must demonstration ability to tactfully communicate with others
- Strong foundation of banking policies and procedures to include Reg E., Reg CC., Teller Cashing policy and all other operational banking functions
- Strong financial literacy knowledge
- High degree of accuracy and attention to details
- Ability to independently prioritize in a multi-task environment to meet deadlines and department goals
- Strong analytical and problem-solving skills
- Above average decision/judgment making skills
- Ability to define problems and apply purposeful viable solutions
- Logical reasoning skills
- Strong data and analytical skills
- Above average experience in Microsoft Office
- Ability to think, remember, learn new information, and apply cognitive data to job function.
Benefits - 401(k) with a company match of up to 6%
- ESOP employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Cancer / Disease insurance
- Accident insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Bank paid Life / AD& D insurance
- Voluntary Life / AD&D insurance
- Bank paid Short-Term and Long-Term Disability insurance
- Employee Stock Purchase Plan
- Employee Assistance Program
Physical Requirements The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting the majority of the time with limited walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Tags
Full time, Temporary work, For contractors, Flexible hours,