Job Description
Join our team and be part of something truly transformational!
We are different. Under the name of CareGard Warranty Services, Automotive Financial Group (AFG) was founded in 1994. Within the past 30 years AFG has become a leader in vehicle service contracts and protection products. Through partnerships with car dealerships, finance companies, and automotive manufacturers (OEM), CareGard has redefined the standards of service in the automotive industry. Driven by a profound mission to enhance the automotive landscape, CareGard has tirelessly worked towards nurturing talent and fostering a culture rooted in values of trust and reliability. Today, it stands as a titan among extended warranty providers, celebrated for its exceptional Google ratings and unwavering commitment to excellence.
Excellence is in our DNA. At CareGard, we are always looking for the best talent on the planet. Our people have an ownership mentality in everything we do. We exude initiative, accountability, and an unyielding pursuit of excellence. Our culture is built on integrity, innovation, and passion. Together, these values create an atmosphere that allows us to surpass customer expectations and cultivate deep-seated relationships built on trust. As we chart our course through new and existing growth opportunities, we invite those who dare to dream, who are dedicated to becoming the finest versions of themselves, and who approach challenges with a visionary problem-solving mindset to grow with us.
Once in a Lifetime Opportunity. We are growing every day. Right now, we are looking for the perfect GAP Claims Processor to add to our incredible team. In some ways, we are looking for a needle in a haystack. A difference-maker.
The
GAP Claims Processor is dedicated and demonstrates strong reliability and exceptional communication skills. They thrive in a close-knit team environment and enjoy solving puzzles to better understand customer needs. They simplify complex challenges into clear solutions and explore every avenue to ensure that nothing is overlooked in their quest for clarity and resolution.
Lastly, we are looking for a person who is interested in being a part of something bigger than themselves. Someone who is more interested in joining a family, not finding another job.
What’s next? Are you the needle in the haystack we are looking for? If so, reach out immediately so we can call off our extensive search.
The top responsibilities are: - Answer internal/external inquiries via phone, email, mail, and fax.
- Use of company technology
- Data Entry of information for electronic claims records
- Work directly with repair facilities, providing payment on approved claims.
- Process incoming claims documents
- Work with claims adjusters
- Spreadsheet management & tracking
- Document management & retrieval
Qualifications: - A minimum of six months of experience working with claims
- GAP claims experience (preferred)
- Be able to type 45 WPM
- 1 year of customer service
- 1 year of document processing and retrieval
- Bilingual – Spanish/English (Preferred)
- Proficient computer skills, including Office 365
- Proficient data entry accuracy
- Good communicator, both verbally and in writing
- Professionalism is required. Reliability and dependability are a must in this position
- Report to office Monday-Friday 8 am-5 pm (Grapevine)
Benefits offered: - Professional Development
- Health/Dental/Vision insurance
- Company provided Life Insurance & Short-Term Disability
- Nine Paid Holidays
- Weekends off
- Paid Time off
- Employee Engagement & Birthday Celebrations
Job Tags
Holiday work, Full time, Temporary work, Immediate start, Monday to Friday,