Job Description

Job Description

Job Description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

As part of the IT Security team, the GRC team is dedicated to making informed decisions based on risk levels, to minimize risks, to develop a control framework that keeps risk within tolerable levels, and to remain compliant with key privacy regulations. The team also aids Legal, HR, and Fraud teams with any e-discovery needs while ensuring our risk technology framework adheres to StubHub's risk appetite and adapts to the ever-changing dynamic environment we live in.

This role will be based in our New York, NY office and has a hybrid (3 in-person days per week) work schedule.

As a GRC Analyst I , you will measure risk in a way that informs and prioritizes action. You will use metrics to train the rest of the organization in ways that prevent the creation of risks that fall outside StubHub's tolerance levels.

What You'll Do:

• Oversee and manage the vendor risk management program by performing risk assessments of third parties to ensure they are compliant with StubHub's regulations and requirements
• Monitor and manage the IT Security risk register to ensure that all IT Security risks are accurately represented and actively managed
• Perform evidence collection and quality assurance of IT and Security controls
• Manage the GRC queue to assist other teams with any GRC related queries or requests
• Build and manage user awareness training campaigns in the GRC platform
• As needed, conduct e-discovery searches as required by StubHub's Legal, HR, or Fraud teams
• Collaborate with business teams across StubHub to help execute the Information Security and Governance, Risk & Compliance strategy, extending processes as necessary to help business partners identify information security risks and manage risks to acceptable levels
• Document all risks and controls identified during third party assessments and audits in the GRC platform
• Ensure PCI scans are performed periodically, working with other teams or the PCI vendor to maintain compliance
• Assist with the performance of access reviews of relevant applications, user groups, and systems
• Perform continuous checks and reviews on access management to ensure risks are mitigated
• Proactively provide relevant inputs to the global risk framework based on the latest government and industry information regarding new threats and vulnerabilities and communicate relevant information to appropriate teams, soliciting action plans if needed
• Assist the rest of the GRC team in all IT audits and work with auditors and StubHub teams throughout the audit processIn addition to these responsibilities, you will be part of a dynamic team that adapts its processes and services to ensure it is maximizing its contribution to StubHub's ongoing success.

What You've Done:

• 1-2 years of experience in Information Security Governance, Risk and Compliance
• Prior experience performing SOC 2 reviews
• Experience using Microsoft Excel and Visio
• Prior experience conducting or being part of IT Audits
• Understanding of fulfilling audit documentation requests
• Prior experience fulfilling e-discovery requests
• Prior experience with Microsoft's Purview Compliance Portal and its toolset a plus
• Effective analytical, negotiation, facilitation, interpersonal, and stakeholder management skills
• Strong verbal and written communication
• Strong attention to detail
• Experience creating and updating company policies, procedures, and standards
• Experience with the NIST CSF, SOX security frameworks and PCI DSS standards
• Prior operational experience in applying risk frameworks to technologies (including cloud and on-prem) and continuous processes (including DevOps) very helpful
• Familiarity with change management processes
• Superb problem-solving skills
• Ability to clearly report on the risk posture of the organization

What We Offer:

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
• Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$85,000—$95,000 USD

About Us

StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

For California Residents: California Job Applicant Privacy Notice found here

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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