Job Description

You Belong At Drury Hotels

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What you can expect from us:

So much more.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you areand well compensated for all you accomplish.

• Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
• Work-life-balance Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

Basic function & job duties:

Performs a variety of hotel housekeeping services to maintain clean guest rooms according to established standards. Visually inspects rooms to assist in identifying maintenance items needed. Assists guests whenever possible by providing linens, terry, amenities or providing information as requested. May be asked to assist in laundry / cleaning public space when needed.

Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

General knowledge, skill and ability:

Requires ability to follow verbal and written directions. Requires thorough knowledge of cleaning procedures as well as cleaning supplies. Requires ability to work without direct supervision. Provides excellent customer service.

What we expect from you:

• With your entrepreneurial spirit and unique personality, you will shine at Drury Hotels.
• We seek cleaning team members with positive attitudes and these qualifications.
• Extensive knowledge of cleaning procedures and supplies.
• Ability to work independently (without direct supervision) and follow instructions (verbal and written).
• A positive and solution-oriented attitude.
• Dedication to providing excellent customer service.

Basic functions and job tasks:

• Perform a variety of hotel cleaning services to maintain clean guest rooms in accordance with established standards.
• Visually inspect rooms to help identify necessary maintenance items.
• Assist guests whenever possible by providing bedding, towels, amenities, or information when requested.
• You may be asked to help in laundry/cleaning public spaces when needed.
• Ensure an exceptional guest experience by providing friendly and courteous service while quickly and efficiently responding to requests, inquiries, and complaints with a +1 Service Attitude.
• Contribute to maintaining a positive work environment at all times for our diverse team and guests.
• Drury Hotels are open seven days a week and our busiest days are weekends (Saturday and Sunday).
• Working Saturday and Sunday may be a requirement for this position.

General knowledge, skill and ability:

• Requires the ability to follow verbal and written instructions.
• Requires thorough knowledge of cleaning procedures, as well as cleaning supplies.
• Requires the ability to work without direct supervision.
• Provides excellent customer service.

Mental and physical requirements:

Education: Requires knowledge, skills, and abilities equivalent to completion of two years of high school.

Experience: Previous cleaning experience is helpful but not necessary.

Essential functions:

• Requires the ability to walk and stand throughout the work shift.
• Requires the ability to push, vacuum, reach, stretch, and bend in daily work activities.
• Requires the ability to lift 25 35 pounds intermittently during the workday.

Work relationships:

• Reports to the Executive Cleaner / Assistant General Manager.
• Maintains and promotes a positive and cooperative working relationship with all hotel departments.

Grow. Shine. Work happy.

Apply now.

Hire immediately!

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work togetheracross 150 hotels in 30 statesto make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE

Drury Hotels is an equal opportunity/affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

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