Automated Health Systems, a dynamic and entrepreneurial healthcare company, is looking to hire an IT support professional to join its team in the Pittsburgh, PA area. As an IT Technical Support Specialist, you will be responsible for providing technical set-up and support (via chat, email or phone) for employees in a call center environment.
Responsibilities:
Provide support for Microsoft 365, Windows 10/11, Active Directory, Azure AD, VPN, and remote desktop tools.
Support device provisioning, imaging, software installation, and asset inventory tracking.
Administer and manage user accounts and group policies in Active Directory and Microsoft Entra ID (Azure AD).
Document issues and resolutions thoroughly in the ticketing system (e.g., Freshservice, ServiceNow).
Collaborate with Tier 3 and Infrastructure teams on more complex system issues or project-based work.
Maintain and update internal knowledge base articles and SOPs.
Assist with onboarding/offboarding processes, including hardware setup and permissions.
Qualifications for the position include:
Minimum two to three years' experience in a Help Desk support role required.
Hands-on knowledge of Microsoft Windows client and server products and network infrastructure required.
Solid knowledge of Microsoft Office suite and Windows for end user application support required; ability to run reports to diagnose system errors and issues.
Must have strong work ethic and problem-solving skills, good verbal and written communication skills, and excellent customer service with ability to multitask and manage Help Desk tickets in a timely manner.
Associate degree in Computer Science or related field preferred; A+ certification preferred.
Benefits:
Health/dental/vision/supplemental insurance/401(k)/Paid Time Off
Comprehensive and ongoing training
Employee Wellness Program
Strong company culture with career growth opportunities
AHS is an Equal Opportunity Employer. Please visit our website for more information:
"The Enlightened Choice in Health Service Management"
8 hour shift
Monday to Friday
Work Location: In person
...meaningful. You will build a career that you are proud of, at a company you can believe in.Ferguson is seeking a Union Non-CDL Delivery Truck Driver to join our team!Would you like a truck driving career where you can be home daily with no nights or weekends? Join our team...
...in Jefferson Louisiana. This is a 2nd Shift position working from 2:00 pm - 10:00 pm, Monday-Friday.Weekly pay starting at $23.15 per hour.Benefits start on Day One: Medical, Dental, Vision, and 401K with match!Forklift Operators perform a combination of product handling...
...legal recordings into polished, court-ready documents. What Youll Do: Transcribe audio recordings of legal proceedings, dictations, client interviews, and correspondence Edit and proofread transcripts for accuracy, grammar, and legal terminology Maintain...
DescriptionPosition at United Veterinary CarePractice Manager - Seven Hills Veterinary HospitalLocation: San Francisco, CASeven Hills Veterinary Hospital is a progressive, full-service animal hospital proudly serving the diverse and vibrant community of San Francisco...
...content strategy and execution across channelsweb, email, blog and social mediawith a create once, publish everywhere mindset. Youll... ...strategy by shaping executive POVs, ghostwriting insights, and managing submissions that elevate Sweeps presence. Campaigns &...