Job Description
Overview:
Salary: $45,000/year
Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Advisor - JCCP position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
As the Career Advisor, you assess court-ordered participants enrolled in the JCCP program and determine the most appropriate path to employment. You will provide support and assistance in all areas related to paying child support, gaining and/or retaining employment, and career advancement.
Responsibilities:
Successful Elements:
- Provide individualized assessment of work, family and personal development needs and opportunities
- Provide participants with information on program compliance and the consequences of non-compliance
- Determine eligibility and accurately complete required documentation for enrollment
- Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to paying child support, and obtaining and retaining employment
- Provide referrals to appropriate SLATE services, business services unit, online learning centers and community service or social service agencies when needed
- Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency
- Oversee customer activities and assist with workshop schedules
- Track all customer activities including SLATE services, ITAs, and other initiatives
- Create solutions to customer attendance problems
- Maintain organized database of customers and keep detailed documentation of all contacts
- Maintain accurate individual case files for each registered customer, ensuring each contain appropriate eligibility documents
- Guide jobseekers through preparation of individual employment plans based on their specific occupational goals
- Maintain customer files as specified by contractor
- Share information with appropriate staff and/or funding agencies
- Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract, accommodating customer work schedules
- Document all participant contacts and activities in case progress notes
- Assist in the preparation of project reports as needed
- Ensure that positive outcomes and goals are met as required by contract
- Work with the team on implementing processes that increase customer engagement
- Conduct program orientations
- Other duties as assigned
Qualifications:
Required Experience and Education:
- Career counseling experience
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone, computer and written communication skills
- Ability to maintain flexibility as needs of contract or contractor required
- Bachelors degree or Associates degree, and three years of work experience in case management/human services or related experience
- Knowledge of Microsoft Office applications
- Must have a valid drivers license
Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!
EDSI Solutions
Job Tags
Contract work, For contractors, Work experience placement,