Job Description

Job Description

Job Description

The Mailroom Attendant is responsible for the sorting and delivery of the mail that is delivered to the property.

Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prepare and deliver all packages.
• Notify owners of packages when too large to fit in mail box.
• Sort mail and deliver in the appropriate mail boxes.
• Provide renters with mail box keys and maintain key logs.
• Hold 1st Class mail up to sixty (60) days per request from owners.
• Report any unforeseen issues to the General Manager.
• Deal with customers in a polite and diplomatic manner.
• Ensure that high priority incoming & outgoing mail is processed in accordance with its priority.
• Maintain and update all unit owner information in computer database.
• Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
• Log in maintenance requests from residents and staff.

Work Environment
This position will be located primarily indoors and occasionally outdoors when it is necessary to deliver packages to owners.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Position Type/Expected Hours of Work
This is a part-time, non-exempt (hourly) position. Days and hours of work will be determined based on the business needs of the property. This schedule may change to accommodate the business needs of the property.

Required Education and Experience

• Prior experience in a related position or in similar capacity.
• Working knowledge of computer and associated programs; MS Office Suite.
• Ability to multi-task, set and manage priorities.
• Excellent communication and listening skills to interact with a diverse and multi-culture population.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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