Job Description
Massage therapists are responsible for greeting Blackberry Mountain guests in the Spa, making them comfortable, and providing them with 5-star massages and body treatments. The ultimate purpose is to provide relaxation and restoration to our guests. Must work with and aid other team members in spa operations to ensure a 5-star experience for the guest.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Prepare room and tools necessary for scheduled treatments.
Ensure treatment room and areas are clean and sanitized using approved sanitizing procedures
Restock treatment products in treatment rooms and all other areas as needed
Responsible for removing and restocking all linen.
Responsible for opening and closing duties
Transport guests
Attend the front desk if the coordinator needs to step away briefly
Perform a variety of massage modalities including deep tissue and hot stone massage
Perform a variety of body treatments
Must be trained on new procedures
Any tasks deemed necessary by the manager to keep the spa clean stocked and operating smoothly.
Ability to sell retail
Must be able to perform a minimum of 5 hours of massage per shift
Must comply with all company policies and procedures.
Regular and consistent attendance is required to perform the essential functions of this position.
Must be able to work well with other Team Members, Managers, and interact with our guests.
Must have the flexibility to work weekends and holidays.
SUPERVISORY RESPONSIBILITIES
None
EDUCATION and EXPERIENCE
Must have TN State License required and required continuing education units
550 + hours of instruction required
Six months as a practicing Licensed Massage Therapist preferred
LANGUAGE SKILLS
Must have excellent verbal communication skills
Must be able to communicate effectively with guests, managers, and team members
MATHEMATICAL SKILLS
Basic knowledge and understanding of math
REASONING ABILITY
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
Must be able to be on feet for most of the day
Must be able to lift up to 35 lbs.
Must be able to perform multiple services during shift
Must be able to operate a company vehicle or golf cart safely
WORK ENVIRONMENT
5,200 acres of Blackberry Mountain property
Must be able to work in a calm and quiet spa setting
Blackberry Farm and Blackberry Mountain, Relais & Chteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether theyre seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine.
A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.
From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.
Blackberry is an Equal Opportunity Employer.
Job Tags
Holiday work, Flexible hours, Shift work, Weekend work,