Pharmacy Support Center Representative Job at Wegmans Food Markets, Rochester, NY

SzdEM2xDQzhGdUtiditXNmtVU2FZaWpmVGc9PQ==
  • Wegmans Food Markets
  • Rochester, NY

Job Description

Schedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Rochester, NY
Address: 1500 Brooks Ave
Pay: $19 - $19.50 / hour
Job Posting: 08/30/2024
Job Posting End: 09/13/2024
Job ID: R0221438

This position is based in Rochester, NY. On-site training will be required for up to 6 weeks at our corporate offices. Upon completion of training, this position is work from home.

The job of the Pharmacy Support Center Representative is to provide support by acting as a liaison between Wegmans customers and all store Pharmacies. By answering incoming calls and using incredible customer service, to respond to customer questions, the Pharmacy Support Center Representative helps our customers experience the high standards of our store Pharmacy teams seamlessly.

What will I do?

  • Able to answer a high volume of incoming calls; assist customers by answering any questions
  • Communicate with internal customers (store pharmacies) regarding customer information/orders
  • Meet individual goals and team averages for number of calls per hour and talk time per call
  • Able to multi-task and complete work efficiently and effectively
  • Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines

Required Qualifications:

  • 1 or more years of related experience (call center experience and/or pharmacy experience)
  • Ability to work in a fast-paced environment  
  • Systems aptitude, data entry and multitasking skills  

Preferred Qualifications:

  • Contact center experience  
  • Medical or insurance experience  
  • Pharmacy Technician experience  
  • Proficiency with EnterpriseRx

At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.

Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.

And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working Sundays or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with both a profit-sharing and 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness
  7. Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
  8. And more!

***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.

For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Wegmans Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Hourly pay, Holiday work, Full time, Sunday, Day shift, Afternoon shift,

Similar Jobs

LINQM

Affiliate Marketing Manager Director remote Job at LINQM

 ...Hiring Affiliate Marketing Manager or Director This position is mostly remote (occasional meeting as needed). Based in LA *We love disruptive thinkers and are scaling rapidly. Our team is comprised of top talented high growth leaders and doers. Currently breaking... 

Turner & Townsend

Cost Manager / Quantity Surveyor - Construction Management Job at Turner & Townsend

 ...world. Job Description Turner & Townsend's Seattle, Washington teamare seeking an ambitious Cost Manager and/or Quantity Surveyor. Working within our Real Estate Cost Management team, you will be supporting Developers, Manufacturers, Retail, Health and Tech... 

Ladgov Corporation

Catholic Mass Musician Job at Ladgov Corporation

 ...congregational music within the Catholic tradition, as directed by the Catholic Chaplain. The applicant will meet the needs of a Catholic Community. The music program will be designed to provide appropriate music ministry within the Catholic worship setting. The Music... 

ProForce Survey & Design

Land Surveyor / Survey Party Chief Job at ProForce Survey & Design

Job Description Job Description ProForce Survey & Design is looking for a Party Chief to join our growing company. We have an amazing core client base with plenty of work on the books for a long time, and more coming in, so we need to expand our team. Some of our projects...

Capital One

Cafe Experience Representative - Rittenhouse Job at Capital One

King of Prussia Cafe (16160), United States of America, King of Prussia, Pennsylvania Caf Ambassador - King of Prussia The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? Were looking for people...