Job Description
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and
benefits may include:
- 100% full coverage of healthcare for you and your eligible dependents
- Tuition paid upfront at network schools
- Free lunch
- Free parking
- Free theme park admission and much more!
As a Security HostHostess, the main goal is to provide a safe and secure
environment that enables our guests, cast members and vendors to experience
the magic of Disney.
- *Responsibilities :**
- The Security HostHostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property
- As a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED), Stop The Bleed Training and fire extinguisher procedures to respond to emergencies as needed
- Conduct interior and exterior Resort foot patrol to identify undesirable conditions
- Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor
- Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation
- Documentation and report writing
- Maintain order in the Resort while attending to the needs of our guests, cast members and vendors
- Coordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life andor property in a calm, rational, persuasive manner
- Handle violations of Resort policy, civil laws and undesired conduct
- Work with state of the art technology to detect and respond to safety systems
- Provide cash escorts for cashiers tofrom cash room to their work station
- Respond to security and emergency calls and prioritize the work in a timely manner
- Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations – will maintain logs of all requests
- Provide key assist
- Issue contractor and visitor badges
- Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radio
- Provide accurate information to guests, cast members and vendors seeking directions and hours of operation
- Receive, record and secure found property – will also research and respond to guests inquiries for lost property
- Escort guests and cast members as required to parking lots
- Perform other duties and responsibilities as assigned
- *Basic Qualifications :**
- Must be at least 18 years of age
- Valid State of Hawaii Guard Card
- Excellent communication skills
- A successful candidate will have experience as a first responder – related experience that best aligns with the day to day operation may include:
- HotelResort Security GuardOfficer experience
- Successfully completed basic training in the Military
- Loss Prevention andor Plain Clothes Operatives experience
- High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant
- Strong verbal, written and technology skills required
- Keyboarding skills 25 WPM
- Investigation skills
- Perform general clerical duties using Microsoft Office and other site specific programs
- A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more
- Self-directed (can complete tasks with minimal follow upsupervision)
- Maintain strong observation skills with high level of detail and scrutiny for entire shift
- *Preferred Qualifications:**
- Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management andor Emergency Medical Services
- Strong understanding of Hawaii Revised Statues; particularly those that apply to HotelResort destinations (such as trespassing, etc.)
- Knowledge of Hawaiian Japanese language
- *Required Education :**
- High school diploma or equivalent
- *Additional Information :**
**SCHEDULE AVAILABILTY**
Full Time - Full availability is required seven (7) days per week, including
early mornings, evenings, overnight shifts, weekends, and holidays.
Keyword: AULANI CASTING, AULANICASTING
The pay rate for this role in Hawaii is $21.90 to $27.40 per hour. The base
pay actually offered may vary depending on the candidate’s geographic region,
job-related knowledge, skills, and experience, among other factors. Select
benefits may be provided as part of the compensation package, such as medical,
financial, andor other benefits, dependent on the level and position offered.
To learn more about our benefits visit:
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Job Tags
Hourly pay, Holiday work, Full time, For contractors, Shift work, Weekend work, Afternoon shift, Early shift,