Job Description

Site Reliability / Gitops Engineer Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the worlds leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with over 1,200 colleagues in more than 75 countries and very few officebased roles. Teams meet two to four times yearly in person in interesting locations around the world to align on strategy and execution. The company is founderled, profitable, and growing.

Job Summary

The IS team at Canonical supports and maintains all of Canonicals IT production services. The team is in charge of running services used by over 60million Ubuntu users.

As an SRE & GitOps engineer you will drive operations automation to the next level, both in our own private clouds and in the public clouds. You will utilize opensource infrastructureascode software, CI/CD pipelines, and Canonicals leading products for software operation automation.

In addition to defining the infrastructure as code, you will improve Canonical products and the opensource technologies they are based on by providing critical feedback to developers on how their products operate at scale, submitting bugs, writing pull requests, and collaborating on design and implementations with other teams within the company.

You will be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonicals customers, and the Ubuntu community.

Responsibilities

• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
• Automate software operations for reusability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical
• Maintain operational responsibility for all of Canonicals core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting for various systems and services
• Collaborate with development teams to design service architecture, documentation, playbooks, policies, and operational procedures
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, knowhow, and best practices with other team members in design sessions, mentorship and doing work together
• Carry final responsibility for timecritical escalations

Qualifications

• A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure
• Strong modern engineering background (peerreview, unit testing, SCM, CI/CD, Agile)
• Python software development experience, with large projects
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to databases
• Handson experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelors degree or greater, preferably in computer science or related engineering field
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and inperson
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
• A willingness to be flexible and able to learn new things quickly
• Be inspired by the needs of fastchanging environments
• Happy to work within distributed teams
• Be passionate and familiarized about opensource, especially Ubuntu or Debian

Location

This role is available remotely in any timezone.

Seniority level

MidSenior level

Employment type

Fulltime

Job function / Industries

Engineering and Information Technology Software Development

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important opensource projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Equal Opportunity Employer

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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