Sr. UI/UX Designer Job at MatchPoint, Englewood, CO

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  • MatchPoint
  • Englewood, CO

Job Description

Job Description

Role: Sr. UI/UX Designer

Location: Englewood, CO (Hybrid – must be local)

Duration: 3-month Contract to Hire

Start Date: ASAP

Interview Process: 2 rounds (Final step is in-person)

Rate: $85 C2C

Project Summary:

We’re looking for a Senior UX/UI Designer/Developer. This hybrid role focuses on creating user-centered solutions for call center operations and customer-facing tools. The ideal candidate will have deep expertise in UX/UI design, front-end development, and integrations with third-party platforms.

Key Responsibilities:

  • Design user interfaces for call center tools (IVR, self-service, chatbots, dashboards)
  • Integrate AWS Connect with CRMs like Salesforce and Zendesk
  • Use AWS Lambda, Lex, Polly, and CloudWatch to enhance functionality
  • Lead usability testing, wireframing, and high-fidelity prototyping (Figma/Sketch/XD)
  • Collaborate with IT, product, and customer service teams
  • Mentor junior designers and developers

Must-Have Experience:

  • 5+ years in UX/UI design & development
  • Front-end: HTML, CSS, JavaScript
  • Design tools: Figma, Sketch, Adobe XD

Nice to Have:

  • AI chatbot/virtual assistant development
  • Agile environment experience

Job Tags

Contract work, Local area, Immediate start, Remote job,

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