Job Description

Job description- Technical Project Manager

Are you passionate about leading teams to apply technology to solve problems in higher education? N2N Services, Inc. is seeking a Technical Project Manager to join our Integrations team. This is an exceptional opportunity to make a real difference in a self-empowered and agile organization that encourages new ideas through collaboration and creativity. 

As a Technical Project Manager, you will manage key client projects. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects, including writing/validating requirements with the client and testing the deliverables against those requirements. Set deadlines, assign responsibilities, and monitor and summarize progress of projects. Prepare reports for upper management regarding the status of projects.

The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and budget. He or she will coordinate with other departments to ensure all aspects of each project are compatible and fulfill client needs.

Skills Required:

• Bachelor's Degree in appropriate field of study or equivalent work experience
• Proven working experience in project management and gathering business requirements
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Experience with project management software tools
• Strong working knowledge of Google Workspace or equivalent productivity tools

Add on:

• Project Management Professional (PMP) is a plus
• Experience with APIs, XML, JSON is a plus
• Experience with Workday is a plus
• Experience with student information systems or higher education is a plus

What you will do:

• Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor, track progress and hold technical teams accountable
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure performance using appropriate project management tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and relevant stakeholders
• management to minimize potential risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Delegate project tasks based on staff members' individual strengths, skill sets, and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Develop spreadsheets, diagrams and process maps to document needs
• Must write/validate requirements and test the deliverables

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