Utility Call Center Representative Job at Atlas Field Services, Redford, MI

S0xiM2xDbThGT2FZc09XNWwwbVVheVhXVEE9PQ==
  • Atlas Field Services
  • Redford, MI

Job Description

Call Center Customer Support Representative

We’re dedicated to the growth of our employees . We truly believe in your development. For those who show initiative, we will do what it takes to get you where you want to go.

We’re growing but still maintain an entrepreneurial spirit . We give you room to be accountable and responsible in your role. We believe progress is bred through innovation and we encourage our employees to bring their ideas forward.

We’re safety focused . Safety is paramount in how we operate as we believe in providing excellence in our service to our vegetation management clients.

We’re transparent and respectful . We support each other and are transparent and honest in our communication. We believe that trust is the foundation of our success with clients and within our team.

We are seeking a Call Center Customer Support Representative to handle inbound inquiries and complaints regarding tree trimming and vegetation management services. Responsibilities include logging, routing, and resolving service requests in the client’s system while providing excellent customer service. Candidates preferred experience is 2–5 years of utility customer support experience, strong communication and data entry skills, and be tech-savvy. This is a remote, work from home role. 

Responsibilities:

  • Handles inquiries and complaints regarding tree work and conditions near power lines
  • Logs, routes, and resolves service requests in client’s work management systems
  • Ensures rapid response time and accurate issue tracking
  • Participate in client projects and other initiatives
  • Other duties as assigned

Qualifications:

  • 2-5 years in customer support
  • Utility customer service support preferred
  • Strong communication
  • Data Entry Skills
  • Bilingual preferred
  • Strong problem-solving and critical thinking skills
  • Must be skilled with technology and possess computer and smartphone skills

Pre-Qualifications

  • Must successfully pass a background check and drug screen.

 

Job Type – Full Time

Location – Remote 

Job Tags

Full time, Remote work,

Similar Jobs

Dr. Rodolfo D Farhy MD FACC FAHA

Medical Office Manager Job at Dr. Rodolfo D Farhy MD FACC FAHA

 ...Summary of the Position: Responsible for the operations and administration side of a medical office. Primary responsibilities. Coordination of the day to day operations of the practice Promote excellent customer service by all levels of the staff Oversee... 

KBR, Inc.

Director, Strategic Capture - DOS (Houston) Job at KBR, Inc.

 ...Join to apply for the Director, Strategic Capture - DOS role at KBR, Inc. Title Director, Strategic Capture - DOS Belong, Connect, Grow, with KBR! At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the... 

OnWay Transport, LLC

Medical Courier Delivery Driver Job at OnWay Transport, LLC

 ...Medical Courier Delivery Driver - Medical Supply Transport Gig Work Round Trip Miles VEHICLE TYPE: (cars, pick-up trucks, SUVs, mini-vans) Starting Location: HUNTINGTON, WV ****VEHICLE NOT PROVIDED **** Medical Courier / Delivery Drivers Needed:... 

Trillium Staffing

Master Electrician - Per Diem Offered Job at Trillium Staffing

 ...Job Description Job Description Apply Master Electrician - Per Diem Offered Okarche, Oklahoma - Posted on December 24, 2025 Published By Lauren Melik Trillium Construction is seeking a master electrician in Okarche, OK for a new construction project.... 

Housekeeper.com

Housekeeper Wanted - Housekeeping (General Cleaning) For 1 Bedroom Apartment Billings, Mt, King Ave West Area. Job at Housekeeper.com

 ...housekeeper looking for a job in Billings, Montana, I need your help. Work involves general cleaning of a 1 bedroom apartment in the area of King Ave west. Cleaning the kitchen, front room, and bathroom plus taking out the garbage are the major tasks. I'm offering $20...