Job Description
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty
POSITION OVERVIEW: The Bistro Server is responsible for maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a total quality experience for both our guests and team members.
This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.
QUALIFICATIONS, EDUCATION & EXPERIENCE:
High School Graduate or General Education Degree (GED): or Work Equivalent
Computer skills required. Familiarity with Microsoft Office preferred.
Experience with food & beverage (Micros POS) Point of Sale System is preferred.
A minimum of 1-2 years of experience in food and beverage is preferred.
Previous cash handling experience is preferred.
Certification in food handlers' program required.
Good understanding of the English language.
Good communication skills both written and verbal.
Minimum 21 years of age to serve alcoholic beverages.
Exert physical effort in lifting/transporting at least 25 pounds.
Push/pull carts and other equipment up to 100 pounds.
Endure various physical movements throughout the work areas.
Satisfactorily communicate with guests, management and co-workers to their understanding.
Ability to multi-task and prioritize a variety of tasks with minimal direction.
Must be able to stand and exert well-paced mobility for up to 8-hours in length.
Must be willing and have the ability to work a varied schedule that includes weekends and holidays.
Responsibilities:
Approach all encounters with guests and fellow associates in an attentive, friendly courteous and service-oriented manner.
Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
Prepare coffee barista drinks, specialty drinks and food orders utilizing the Turbo Chef.
Take orders, prepare food and beverage items, distribute pre-packaged and prepared food items, and deliver orders to guest rooms as needed.
Record transaction in MICROS system at time of order.
Maintain cleanliness of work areas throughout the day.
Follow property key policies, including checking out and returning keys to appropriate departments.
Ability to answer the telephone according to standards.
Clean and wipe down areas and tables as guests leave seating area.
Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, dating, labeling, cleaning, and organizing coolers/ storage areas; and cold chain compliance across all food related departments.
Set-up and break down workstation with required tools, equipment and supplies, ensuring items are to established specs, ensuring adequate fill containers, storing items appropriately, and cleaning station as appropriate.
Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business.
Follow property control audit standards and cash handling procedures.
Count bank at the end of your shift, complete cashier reports, resolve any discrepancies, drop off receipts and secure bank.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Courtyard by Marriott Hampton Coliseum Central
Job Tags
Holiday work, Shift work,