Customer Relationship Management Specialist Job at The Planet Group, Nashville, TN

TDdMMGx5RytHZUtldHVhOGxrcVRaeWZZ
  • The Planet Group
  • Nashville, TN

Job Description

Job Description

Customer Relationship Specialist

Contract - On-Site- Nashville, TN

  • Must Haves :Associate/Bachelor ’s degree or equivalent experience
  • 5 years in call center/inside sales
  • Strong communication skills
  • Proficiency in Microsoft Office
  • Preferred :Knowledge of customer service principles
  • Comfortable with telephony and technology
  • Ability to thrive in a fast-paced environment

Job Description :

As a Customer Relationship Specialist, you’ll be the voice of the brand, ensuring a seamless and high-quality experience for customers. You’ll collaborate with sales professionals, manage inquiries across multiple channels, and support account and order processes. This is a great entry point for those interested in growing into a sales or customer service career.

  • Responsibilities / Essential Duties Act as a liaison by managing both incoming and outgoing calls, emails, or live chat support
  • Ensure the best experience possible, regardless of the communication channel
  • Collaborate with sales professionals to deliver a high-end customer experience
  • Take ownership of account interactions from start to finish
  • Provide thoughtful, personalized responses to a variety of customer requests, including:
  • General inquiries
  • Account creation
  • Pricing
  • Product orders/returns
  • Billing inquiries
  • Payments
  • Engage in upselling and cross-selling opportunities (a great starting point for a sales career)
  • Contribute to team success by achieving individual and team goals and objectives

Job Tags

Contract work, Work at office,

Similar Jobs

Griffin Hospital

Pre Admission Testing RN, Part-Time Job at Griffin Hospital

 ...Griffin Health is seeking a dedicated Pre-Admission Testing RN to join our team on a part-time basis (16 hours per week). The RN will assume responsibility and accountability for perioperative assessment and planning by conducting patient interviews, collecting clinical... 

Labcorp

Medical Laboratory Technician- PRN Job at Labcorp

Medical Laboratory Technician- PRN at Labcorp summary: The Medical Laboratory Technician- PRN performs technical laboratory testing, specimen processing, and quality control in a clinical environment. This per diem role involves working varied shifts, including third...

Grace Cathedral

Director, Women Transforming Security Hybrid, Global Impact (San Francisco) Job at Grace Cathedral

 ...An international non-profit organization is seeking a Director of Women Transforming Global Security. This hybrid position involves managing complex international programs and engaging diverse stakeholders. The candidate must possess strong program management and cross... 

Go Spindle

Special Education Teacher in Norco, CA Job at Go Spindle

 ...Job Description Job Description Bachelor's or Master's degree in Special Education, active Special Education Teacher license and minimum 1+ years Special Education Teacher experience required. Applicants who do not meet these qualifications will not be considered.... 

Helen Ross McNabb Center

Reimbursement Specialist Job at Helen Ross McNabb Center

The Helen Ross McNabb Center, a prestigious not-for-profit behavioral health service provider, is seeking a dedicated Reimbursement Specialist to join our finance team. The ideal candidate will be responsible for managing and executing the reimbursement processes for our...