Job Description

Job Description

Flooring Sales Associate

We are a locally owned flooring company seeking a friendly, motivated Flooring Sales Associate. As part of our team, you’ll guide customers in selecting the perfect flooring solutions for their homes or businesses—delivering exceptional service from the moment they step into our showroom until their new floors are flawlessly installed.

• Customer Consultation: Greet visitors and assist them in identifying their flooring needs, style preferences, and budget.
• Product Expertise: Stay informed on flooring trends, materials, and installation processes to confidently answer questions and make recommendations.
• Measuring & Estimating: Perform on-site measurements at customers’ locations, create detailed estimates, and follow up to finalize sales.
• Order Coordination: Place and track material orders; coordinate with installers and delivery warehouse staff to ensure smooth project execution.
• Relationship Building: Foster trust with customers through honest advice, timely follow-ups, and a friendly demeanor.
• Sales Goals: Proactively work to meet or exceed monthly and quarterly sales targets.
• Showroom Upkeep: Maintain a clean, visually appealing showroom, and assist with inventory, minor warehouse tasks, and occasional delivery help as needed (including occasional forklift use).
  

• Sales/Customer Service Experience: 1+ years in retail sales, design consultation, or a similar customer-facing role (flooring or construction knowledge is a plus).
• Communication Skills: Strong interpersonal skills with the ability to build rapport quickly and address concerns in a positive, solution-oriented way.
• Basic Math & Tech-Savvy: Comfort with basic math for accurate estimates, plus familiarity with computers, tablets, or POS systems.
• Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs as needed.
• Driver’s License: Valid license required for occasional site visits and material transport.
• Schedule Flexibility: Availability for weekday hours (Mon–Fri) and travel for measurements.
  

• Competitive Compensation: Base pay plus commission—rewarding you for hitting sales goals.
• Growth Opportunities: We’re a growing company, and we love to promote from within.
• Training & Support: Learn product knowledge, sales techniques, and digital tools from experienced team members.
• Positive Workplace: Work in a collaborative environment that values integrity, communication, and a good sense of humor.

Work-Life Balance: Full-time schedule with most weekends free to recharge and enjoy life in beautiful Asheville.

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