Job Description

Date of Posting: March 28, 2025

If you are interested in being considered for this position, apply through the Midwest Express website and attach a resume. If you have any concerns about the receipt of your application, please contact the HR department. All applicants may not be interviewed.

COMPANY: Midwest Express, Inc.

DEPARTMENT: Human Resources

POSITION: Associate Relations Assistant Manager - Acting

SHIFT: 1 st 7:30am-4:00pm

FLSA STATUS: Salary Exempt

ESSENTIAL RESPONSIBILITIES (include but not limited to) :

•  Lead, mentor and develop a team of 4 Administrative Coordinators and 4 Production Ambassadors
• Foster a Positive Work Environment Through Mentoring, Team Development and Demonstration of the Organization’s Core Values of Respect for the Individual, Open Communication, A Challenging Spirit and Innovation and Timely, Informed Decision Making
• Maintain Legal Compliance for the Organization ie. Record retention, Policy management, Associate disciplinary action
•  Serve as a Subject Matter Expert in the Human Resources area
•  Keep Current with Emerging Workplace Trends
•  Assess the Needs of the Organization and Develop Programs for Sustainability
•  Excellent time management skills with the ability to delegate, multi-task and manage multiple projects at one time.
•  Track, Monitor and Report Monthly KPI’s. Ability to analyze data, trend reports and communicate to leadership
• Full understanding of the life cycle of an Associate and HR touchpoints.
• Understanding of co-employment and contingent workforce guidelines
• Support development of Retention Strategies and Initiatives
• Develop, Deliver and Administer Company Policies and Procedures
• Oversee the Facilitation of Unemployment Claims
• Strong experience in leading investigations including strategy management, documentation and communication.
•  Assist with Succession Planning Program
•  Assist with Performance Management Review Program
• Responsible for Disciplinary Action Data Entry and Consistent Application
• Ensure a High Level of Associate Relations in all Departments to Support Associates and Management
• Facilitate and Maintain Daily Communication with all Levels of the Organization
• Maintain and Monitor Company Morale
• Serve as a Role Model for Policies and Procedures Enforcement
•  Conduct Training for Management on the Roll Out of New Initiatives
•  Maintain a Customer Service Focus, Ensuring and Protecting our Customers’ Best Interests
• Lead Continuous Improvement Activities of Job Functions as well as the Job Functions of Reporting Associates. Ability to streamline and enhance current processes to bring team and process efficiency.
• Maintain Confidentiality of Sensitive Information and Sustain Trust with Peers and Customers

• BA/BS in Human Resources or Related Field (Desired)
• Three (3) – Five (5) Years Experience in Human Resources
• Two (2) Plus Years Prior Leadership Experience
• Excellent Communication and Organizational Skills
• Strong PC Skills (Microsoft Office) 
• Experience with HRIS

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