Role Overview:
Join a team that’s making a difference in patient care every day!
Sodexo is seeking a Patient Services Manager 2 to join our team at Yale New Haven Hospital – Saint Raphael Campus in New Haven, CT .
As part of Sodexo’s healthcare team, you’ll play a vital role in delivering exceptional patient experiences through compassionate, efficient, and high-quality food service operations.
Reporting to the Food Operations Manager, the Patient Services Manager 2 will support a team of 30+ union front-line staff, ensuring smooth daily operations of our bedside dining program using the HealthTouch menu software.
Why Sodexo at Yale New Haven Health?
You’ll be part of a respected healthcare system known for excellence and innovation. Sodexo offers great career growth opportunities, comprehensive benefits, and the chance to be part of a team that values service, quality, and people.
Manage staff scheduling and payroll processing
Conduct patient rounding to ensure satisfaction and resolve concerns
Lead teams as the opening or closing manager on a rotating schedule, including some weekends
Collaborate with fellow Patient Services Managers to deliver seamless service and continuous improvement
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
More extensive information is provided to new employees upon hire.
What You Bring:We’re looking for someone who is:
Passionate about patient service and hospitality in a healthcare setting
Experienced in managing and motivating front-line teams
Comfortable with scheduling, payroll systems, and digital meal service tools
Hands-on, proactive, and ready to make an immediate impact
Flexible with a rotating schedule, including weekend coverage
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
...Job Description Job Description Job Title: Travel Consultant Location: Remote- US Only Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Travel Consultant and help clients create unforgettable travel...
...Terra Energy: We are a leading provider of residential rooftop solar solutions, dedicated to delivering high-quality and reliable... ...: ~ We are currently looking for an experienced Solar Panel Installer to assemble, install, or maintain solar photovoltaic (PV)...
...Job Description Job Description Weekend On-Call Triage LPN Make a Difference in Just One Weekend! SummitWest Care Grand... ...flexibility and purpose? SummitWest Care , a mission-driven non-profit home health agency in Grand Junction , is seeking a Weekend On-Call...
...Job Title: Custom Cabinet Finisher Job Summary: We are seeking a skilled and detail-oriented Custom Cabinet Finisher to join our team. The ideal candidate will be responsible for applying finishes to custom-made wooden cabinets, ensuring the highest quality standards...
...Job Summary: Seeking a Creative Project Manager to lead and organize creative projects across web, email, and social. Youll keep timelines on track, manage deliverables, and work closely with creative, marketing, and dev teams. Key Responsibilities: Manage digital...