Job Description

Job Description

Yogurtland

Hiring: Training Manager

Location: Farmers Branch, TX (Hybrid Role)

Shift: Monday–Friday

Pay: $85,000+/year

*Depending on Experience

POSITION OVERVIEW

The Training Manager owns the IQ of the Yogurtland organization and, as such, leads the strategic planning, budgeting, development & execution of continuous learning solutions for all workforce levels that position Yogurtland as the smartest brand and leading developer of talent in the frozen treat segment.

The Training Manager also leads a team of Field Training Managers who provide franchisees and their associates with the capabilities to successfully open new locations, optimize unit-level profitability and consistently execute our operating model and brand initiatives with excellence.

RESPONSIBILITIES

• Identifies, develops & executes high impact instructional design strategies and learning management systems in alignment with the business & brand goals as well as the learning needs of franchisees and their associates. Stays aware of learning & industry trends to ensure that training deliverables are innovative, relevant & user-friendly.
• Develops the curriculum, delivery methodologies & most cost-effective platforms to scale learning for new franchisees. Measures post-training performance & surveys franchisee feedback to continuously improve IFT .
• Makes data-driven decisions to identify organizational learning needs and designs the blending learning platforms, Learning Management System and curriculum that most cost-effectively scales learning across the enterprise workforce.
• Designs and develops instructor-led training curricula including trainer scripts and materials and participant materials and partners with field learning for implementation.
• Designs and deploys methodologies to evaluate, analyze & report on training effectiveness.
• Manages the performance and develops the competencies & skill sets of the Field Training Team.
• Oversee all aspects of training programs, including registration, enrollment, content development, delivery & evaluation.
• Leads the design, development, and implementation of training for rollouts, tests, reinvestments, and other initiatives to ensure consistently prominent levels of execution.
• Develops & manages the onboarding platform for all new YLSC associates.
• Develops and manages budgets & expenses.
• Serve on inter-departmental and cross-departmental teams to represent the training team.

REQUIREMENTS

• A bachelor’s degree in business, training and organization development, or related field is preferred. Master’s degree or equivalent experience a plus
• 10+ years in learning and development role. Experience in the food service industry preferred.
• Demonstrated ability to leverage AI-powered tools to design, deliver, and optimize training programs, improve team performance, and streamline operational workflows.
• Extensive knowledge of instructional design theory and implementation, and modern training methods and techniques
• Proven ability to complete full training cycle (assess needs, plan, develop, deliver, monitor, evaluate and improve)
• Advanced organizational skills with the ability to oversee multiple assignments.
• Proven ability to lead by example and foster mentoring relationships.
• Outstanding verbal, written and presentation skills - ability to effectively tailor messages to different audiences.

OFFERED

• Benefits Package: Medical, dental, and vision coverage; retirement savings plan; paid time off.
• Professional Growth: Training, mentorship, and opportunities to work on cross-department projects.
• Collaborative Culture: A supportive environment that values innovation, teamwork, and diverse perspectives.
• Employee Perks: Product discounts, access to exclusive events, and additional incentives.

Company Overview

We are a rapidly growing Food & Beverage (F&B) franchising company with a footprint that spans local and international markets. Our organization includes multiple departments—Store Operations, Marketing, R&D, Human Resources, Financial Accounting, Logistics, Ingredient Manufacturing, Training, Franchise Development, IT, and eCommerce. We foster an environment of innovation, teamwork, and customer-centric service, making us a leading name in F&B franchising.

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